Intellinet System Pvt. Ltd.

Effective field issue resolution is crucial for the success of any Original Equipment Manufacturer (OEM). Timely and efficient resolution of field issues ensures customer satisfaction, maintains brand reputation, and fosters long-term customer relationships. By promptly addressing and resolving field issues, OEMs demonstrate their commitment to quality, reliability, and customer support. This includes timely technical assistance, accurate diagnostics, and efficient repair or replacement services. Effective field issue resolution enables OEMs to gather valuable feedback, identify product improvement opportunities, and enhance overall product performance. By prioritizing effective field issue resolution, OEMs can establish themselves as trusted partners and differentiate themselves in the competitive market, ultimately driving business growth and success. Field Technical Reports are instrumental in this process, offering a structured and documented approach to issue resolution. Digital ...

There are multiple challenges for OEMs today, from meeting strict quality standards to production process optimization, there are continuous efforts to stay ahead of the competition and reduce costs. With the advancement of new technologies, the integration of data is one aspect that can make substantial improvements for OEMs. These efforts can have a significant effect on OEMs' success. In this blog, we will delve into the intricacies of the impact of the Field Test Report (FTR) module and how it helps OEMs make informed decisions.  Why is Data Integration so Important for OEMs? Data is extremely crucial for any business in today’s landscape. Especially for OEMs, who have to rely on multiple suppliers, oversee various manufacturing processes, and also have to manage huge supply chains. In such complex systems, data is generated at every step of the way, the complete product lifecycle. This includes the data generated from design to prototyping, and production after-sales service. ...

  As AI is the new thing today, it has been reshaping all industries, and the manufacturing and automobile industry is not behind with technical advancement. The AI tools can streamline the interactions between customers or dealers and OEMs (Original Equipment Manufacturers). The AI manual in the industry paves the way for convenience, efficiency, and accessibility to both the parties involved. Gone are those days of struggling with complex jargon or navigating these extensive manual sections. These AI tools for the manufacturing industry help interpret the input and provide concise, clear, and contextual responses. Manuals: Evolution From Pages to AI-Driven Interactions Technology and industry experts have been exploring AI applications, revolutionizing the manufacturing landscape. Today, OEMs are responsible for the foundation equipment used across and are at the forefront of this change. The focus is to enhance the process for customers and dealers by not dealing with traditiona...